Quality is never an accident
Our Quality Management Systems have ISO 9001:2008 accreditation in place, emphasizing on efficient operations and high standard of service quality. Our established processes guarantee that both stock and mill deliveries satisfy our customers’ specifications. All incoming and outgoing materials are subject to the inspection and approval of our independent Quality Assurance Team. Our customized Document Management System enables instant access to approved documentation and certificates.
Our sophisticated ERP system allows us to control the inventory on a piece-wise basis as opposed to batch-wise systems conventionally used by most stockists. This ensures inward-outward traceability and completely eliminates all possibilities of fraudulent application of our supplied products.
We are amongst an extremely small group of stockists in the Middle East which can guarantee to stock and sell only genuine products. All our test certificates are traceable for at least 7 years.
• Supplying products of the highest quality standards
• Recognizing customer expectations
• Providing a work environment that promotes competency, teamwork, empowerment and accountability.
• Developing performance indicators to assess customer satisfaction